Hello, my name is Michael and I have been with Trafford CIL since 2013, I have two job roles here and they are:

Independent complaints advocate – to advocate for people who live in Trafford that have a complaint against an NHS service; GP, hospital, dentist, physiotherapy, and mental health services. Support includes letter writing , arranging resolution meetings, acting on instruction from client.

Support Broker - Supporting disabled people in Trafford to access support and care for their needs via personal budgets  form the council and NHS, or through self-financing. We support clients access care, equipment, we support plan, add costing, support at assessments, review care and support annually.